Effective as of January 1, 2020.
For more information about our refund process, including instructions for requesting a refund, please email us at firstname.lastname@example.org with your account details and date of subscription.
FOR MONTH-TO-MONTH SUBSCRIPTIONS
Frontier Educational Solutions does not offer refunds for payments made on a month-month subscription plan. To avoid being charged during a free trial promotion, you must cancel your subscription before your 7-day free trial ends. If you complete a course during the free trial period, Frontier Educational Solutions reserves the right to require you to pay for a one-month subscription to receive a Course Certificate.
Your subscription will continue on a month-to-month basis unless and until you cancel or the subscription is suspended or discontinued by Frontier Educational Solutions. You must cancel your subscription before your monthly renewal date to avoid the next billing.
If you cancel your subscription, the cancellation will be effective at the end of the current monthly period; you will have continued access to your subscription for the remainder of that period, but you will not receive a refund.
FOR ONE TIME PAYMENTS
Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
Please note that if you have attended 1 day or a number of days of our courses, in that case, no refund request will be entertained.
‘’Refunds will be done only through the Original Mode of Payment”