REFUND POLICY


Effective as of January 1, 2020.

For details on our refund deadlines and policies, please refer to the information below. Please note that our policies differ between subscription payments and one-time payments made for the course and that payment options may vary from one Service to another. Please also note that we treat violations of our Terms of Use and Honor Code very seriously, and we have no obligation to offer refunds to users who violate these terms, even if their requests are made within the designated refund period. Similarly, we have no obligation to offer late refunds to users who do not receive a passing mark in the Content Offering, or who are otherwise unsatisfied with the course.

For more information about our refund process, including instructions for requesting a refund, please email us at info@frontier-ls.com with your account details and date of subscription.

FOR MONTH-TO-MONTH SUBSCRIPTIONS

Frontier Educational Solutions does not offer refunds for payments made on a month-month subscription plan. To avoid being charged during a free trial promotion, you must cancel your subscription before your 7-day free trial ends. If you complete a course during the free trial period, Frontier Educational Solutions reserves the right to require you to pay for a one-month subscription to receive a Course Certificate.

Your subscription will continue on a month-to-month basis unless and until you cancel or the subscription is suspended or discontinued by Frontier Educational Solutions. You must cancel your subscription before your monthly renewal date to avoid the next billing.

If you cancel your subscription, the cancellation will be effective at the end of the current monthly period; you will have continued access to your subscription for the remainder of that period, but you will not receive a refund.

FOR ONE TIME PAYMENTS

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

Please note that if you have attended 1 day or a number of days of our courses, in that case, no refund request will be entertained.

‘’Refunds will be done only through the Original Mode of Payment”